About Alcester Home Care
Why Choose Us?
At Alcester Home Care, we are rated a ‘Good’ award-winning home care provider
We have a mission to enrich quality of life by providing heartfelt home care and support through life’s journeys. Since 2017, we have strengthened our team and broadened our services to offer heartfelt home care throughout Warwickshire and Worcestershire.
From companionship and home help, daily personal care to 24 hour care and specialist care conditions such as dementia through to complex care, our experienced team will be by your side to offer peace of mind and support.
Enabling yourself and your loved ones to access an enriched life is at the heart of everything we do.
Reassurance for you and your loved ones – your reviews
With our experienced team and five-star reviews, we’ve got the knowledge , experience and compassion to give you peace of mind and reassurance. We believe in transparency, please take time to look at all our reviews we have received.
Alcester Home Care started in 2017. The Directors started the care service as they wanted to make a difference to peoples lives and promote joined up working between health care and social care.
We’ve developed our team and our services to provide heartfelt care and bespoke support across Warwickshire and Worcestershire.
Digital care records for transparency and peace of mind
At Alcester Home Care, we have invested in digital technology. Our care team record all aspects of the care you receive. Alcester Home Care Carers receive a list of activities to complete during the visit and this is presented to the office support team in a live feed so they can monitor events in real time.
Next of kin and healthcare professionals of your choice can access your online system and see the care notes messages activites and medications delivered in real time giving you peace of mind.
We regularly look after clients with family who are many miles away from the person receiving care and it give a great comfort to both parties to know whats happening, when they want to look, you can call the office and get an update or check the notes at any time of the day or night as many times as you like.
We’re regulated by the CQC
Our service is regulated by the Care Quality Commission. This means our services are regularly inspected and assessed against regulatory guidelines.
We’re delighted to have achieved a ‘Good’ rating in our first inspection which means we’re proven to provide safe, effective, caring, responsive and well-led services.
We carefully select compassionate and committed carers
Our Carers are recruited for their compassion and empathy as well as their knowledge, skills and experience. We recruit only those who share our values and share our commitments to providing entirely bespoke heartfelt care at all times.
All employees begin their journey with us with a rigorous recruitment process, throughout which they are assessed from their first telephone interview, through to completion of their compulsory training.
Our Partners
