What is Visit on Demand Care?
Visit on Demand is our on-call home care service for clients across Alcester, Warwickshire and Worcestershire, bridging the gap between the NHS and traditional scheduled care. Designed for new and existing Alcester Home Care clients, it supports independent living with rapid, professional help whenever it’s needed, giving clients and families complete peace of mind.
Our Visit on Demand service is available at the push of a button for our clients if they feel unwell or in need of support. The unique ‘trigger’ device is GPS-enabled and features an easy-to-use push-button design and integrated ‘fall detection’ to automatically call for assistance if a fall is detected.
Speak to one of our friendly team members today to discuss our Visit on Demand care service.
How the GPS Trigger Device Works
When you join our Visit on Demand service, we’ll deliver and set up a small wearable trigger device, typically worn as a pendant or wristband, during the first visit. It’s designed to be simple enough for anyone to use, with no apps, smartphones or technical setup needed.
One button. That’s it. Press the button at any time of day or night, and an alert is sent immediately to our local team, along with your or your loved one’s live GPS location. A carer is dispatched directly to you or them.
Automatic fall detection. The device’s built-in sensors detect sudden impacts and changes in orientation. If you fall and can’t press the button yourself, the device automatically calls for help.
Works anywhere, not just at home. Because the device uses GPS and a mobile signal rather than a landline base unit, it works in the garden, on a walk, at the shops, or visiting family – anywhere within our coverage area.
Long battery life and water-resistant. The device is designed to be worn continuously, including in the shower, with battery life that lasts several days between charges.
What Happens When You Press the Button
- Alert sent instantly. Your GPS location is relayed to our Alcester-based team within seconds.
- A carer is dispatched. Our nearest available carer is sent straight to you.
- You’re contacted en route. Where possible, we’ll call you to talk through what’s happening while help is on the way.
- A familiar face arrives. Because our team covers a specific local area, the carer who arrives will usually be someone you’ve met before.
Who is Visit on Demand For?
Visit on Demand is ideal for people who are mostly independent but want the reassurance of professional help on call.
Typical clients include:
- Older adults living alone who want to stay in their own home with confidence.
- Recently discharged hospital patients during the first weeks at home.
- People recovering from a fall or surgery who do not yet require planned daily care.
- Adults with early-stage dementia whose families want a safety net between visits.
- Family carers who need back-up for times when they can’t be there.
- People with chronic conditions (Parkinson’s, COPD, heart conditions) who are prone to flare-ups.
If you’re not sure whether Visit on Demand is the ideal fit, our team can talk through your situation during a free, no-obligation assessment.
Bridging the Gap Between NHS & Traditional Care
NHS services, although vital for severe illness, can be limiting for less urgent problems, often resulting in a delayed response. Traditional regular care, on the other hand, may not be necessary if you or your loved one is still independent.
Visit on Demand care bridges the gap between the NHS and traditional care; it offers complete peace of mind. On-demand care brings our professional care services quickly and only when they are required, ensuring there is always help when it is needed.
Thinking About Visit on Demand Care?
Please call us or send us an email to speak to one of our team about arranging Visit on Demand care. We can arrange the service quickly and show you how to use our GPS-enabled ‘trigger’ device. Visit on Demand care ensures quality support for you and your loved ones whenever it is needed.
Why Choose Visit on Demand Care?
- Same-day setup: Most clients have their GPS trigger device installed and active within 24 hours of first contact.
- Rapid response: Press the button and our local Alcester team is dispatched right away; no call centres, no waiting on hold.
- Automatic fall detection: If a fall is detected, the device calls for assistance even if you’re unable to press the button yourself.
- Flexible payment: Pay-as-you-go or pre-paid plans.
- Preventative care: Early intervention prevents minor concerns from becoming hospital admissions.
- Works alongside the NHS: Complements existing GP and community nursing care rather than replacing it.
We offer Visit on Demand care for both new and existing Alcester Home Care clients. The service is available as a pay-in-advance contract or as a simple pay-as-you-go option to ensure maximum flexibility for our clients. Speak to our team to discuss more about Visit on Demand care arrangements to find out the best option for you.
Our Partners
Local, Regulated Home Care You Can Trust
Alcester Home Care is based at the Medical Centre in Great Alne, just outside Alcester, and our Visit on Demand carers cover Warwickshire and north Worcestershire from this single local hub. It includes Stratford-upon-Avon, Evesham, Redditch, Worcester, Bidford-on-Avon, Bromsgrove and the surrounding areas.
Because every member of our team is locally based, we can respond to a Visit on Demand call quickly without the delays of a centralised call centre or a national agency.
CQC rated Good across all five inspection areas: Caring, Effective, Responsive, Safe, and Well-led
Rated ‘Excellent’ on homecare.co.uk, the UK’s leading independent care review site, based on verified reviews from clients and their families.
Providing affordable Visit on Demand care to the residents of Warwickshire and Worcestershire
Find out more about our other care services:
Companionship Visits
Complex Care
Dementia Support
Help at Home
Overnight Support
Respite Care
Visit on Demand Care FAQs
Find answers to frequently asked questions regarding Visit on Demand care. You may also find useful answers on our dedicated FAQs page.